MCP Index
Official MCPGenerally availablePublishes llms.txt

Salesforce MCP Server

Capable, but hard to hand over unsupervised.

The most capable CRM surface and the most gated: Enterprise licence, org admin, connected app. Budget setup time, not just money.

CRM
3.5/5

Agent-readiness

Good overall

Weighted across four pillars

Reach4
Cost2.5
Control2
Trust4.5
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What an agent can do here

Official MCP servers from the Salesforce CLI team (local, against authenticated orgs) plus a hosted counterpart — powerful, but licence-gated and heavy to configure.

Action depth
Core write

Agents can do the product’s core job — edit the timeline, ship the deploy, update the record.

Hosting
Self-run

You run the server process yourself.

Auth
Complex
Unattended
Needs a human

Interactive OAuth only — it cannot be provisioned without someone clicking through.

Blast radius
High

A wrong call is expensive, public, or irreversible.

Permission scoping: Granular scopes

What it costs to let an agent act

EnterpriseUnmetered

Reported as gated to Enterprise Edition licensing; org permissions and connected-app setup add further friction.

How the score breaks down

Every factor below is scored by a fixed rubric, not by opinion — so two tools with the same shape always get the same number.

Reach

Good4/5

Can an agent actually do the job?

  • MCP serverFirst-party2/2
  • Action depthCore write1/1.5
  • HostingSelf-run0.5/1
  • Fallback pathAPI + CLI0.5/0.5

Cost

Workable2.5/5

What does it cost to let the agent act?

  • Plan requiredEnterprise0.5/3
  • Usage meteringUnmetered2/2

Control

Limited2/5

Can I let it run unattended?

  • Permission scopingGranular scopes1.5/1.5
  • Unattended authHuman OAuth0/1.5
  • Blast radiusHigh0.5/1.5
  • Auth frictionComplex0/0.5

Trust

Excellent4.5/5

Will this still work next month?

  • MaintainerVendor2/2
  • MaturityGenerally available1.5/1.5
  • Research confidenceMedium0.5/1
  • FreshnessVerified 43d ago0.5/0.5

Salesforce vs other crm tools

Sorted by overall score. Salesforce alternatives → Filter and sort the full category →

CRM MCP servers compared
ToolOverallReachCostControlTrustCost to actCan doRisk
AttioExcellentBuilt after MCP existed and it shows — hosted server, clean object model, write access without an enterprise conversation.
4.5
4.5
5
3.5
4.5
FreeUnmeteredCore writeHeadlessHighblast radius
HubSpotGoodThe most accessible CRM server in the category — official, OAuth, write-capable, and genuinely free. The benchmark others are measured against.
4
4.5
5
2.5
5
FreeUnmeteredCore writeNeeds a humanHighblast radius
PipedriveGoodEasiest setup in the category (browser OAuth, no code), but reported as read-only — good for pipeline questions, not for updating deals.
3.5
3.5
3.5
3
4
Paid planUnmeteredRead onlyNeeds a humanLowblast radius
SalesforceGoodThe most capable CRM surface and the most gated: Enterprise licence, org admin, connected app. Budget setup time, not just money.
3.5
4
2.5
2
4.5
EnterpriseUnmeteredCore writeNeeds a humanHighblast radius
Zoho CRMLimitedThe gap in this category: mature API, no MCP server, no llms.txt. Agents can only reach Zoho CRM through custom glue code.
2
0.5
5
1.5
1
FreeUnmeteredRead onlyNeeds a humanLowblast radius

Salesforce MCP FAQ

Does Salesforce have an MCP server?

Yes. Salesforce ships an official MCP server (self-run, generally available). It scores 3.5/5 for agent-readiness on MCP Index.

Is the Salesforce MCP server free?

It requires a enterprise before an agent can do real work. Reported as gated to Enterprise Edition licensing; org permissions and connected-app setup add further friction.

Can an AI agent make changes in Salesforce?

Yes. Agents get core write access to Salesforce — they can do the product's main job, not just read.

How does an agent authenticate with Salesforce?

Complex. It needs a human to complete sign-in, so it cannot be provisioned for fully unattended runs.

Which AI agents work with the Salesforce MCP server?

Verified with Claude, Cursor, Windsurf.

What are the best Salesforce MCP alternatives?

By agent-readiness score in the same category: Attio, HubSpot, Pipedrive.

Maintain Salesforce? Show the score

Add the live agent-readiness badge to your README or docs. It updates whenever the listing is re-verified.

Salesforce on MCP Index

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Setup

How we know

Last verified
2026-09-29 · 43d ago
Research confidence
medium
Maturity
Generally available

NEEDS VERIFICATION: exact edition requirement (Enterprise Edition claim comes from a secondary source).

Spotted something wrong? Send a correction — vendor corrections are applied first.

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