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PagerDuty MCP Server

Safe default: deep access, cheap, and scopeable.

Both hosted and local options, plus a published MCP OpenAPI spec — one of the more thoughtfully shipped on-call servers. Write scopes touch live incidents, so gate them.

Observability
4.5/5

Agent-readiness

Excellent overall

Weighted across four pillars

Reach4.5
Cost5
Control4
Trust4.5
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What an agent can do here

Official MCP server (local and remote flavours) letting agents read incidents, schedules and services — and, with write scopes, act on them.

Action depth
Core write

Agents can do the product’s core job — edit the timeline, ship the deploy, update the record.

Hosting
Vendor-hosted

Connect with a URL — nothing to install.

Auth
OAuth
Unattended
Headless-capable

A long-lived token works, so this can run on a schedule.

Blast radius
Medium

Mistakes are recoverable but visible.

Permission scoping: Partial scopes

What it costs to let an agent act

FreeUnmetered

Free tier exists; advanced automation and some API surfaces are Business/Enterprise features.

How the score breaks down

Every factor below is scored by a fixed rubric, not by opinion — so two tools with the same shape always get the same number.

Reach

Excellent4.5/5

Can an agent actually do the job?

  • MCP serverFirst-party2/2
  • Action depthCore write1/1.5
  • HostingVendor-hosted1/1
  • Fallback pathAPI + CLI0.5/0.5

Cost

Excellent5/5

What does it cost to let the agent act?

  • Plan requiredFree3/3
  • Usage meteringUnmetered2/2

Control

Good4/5

Can I let it run unattended?

  • Permission scopingPartial scopes1/1.5
  • Unattended authHeadless-capable1.5/1.5
  • Blast radiusMedium1/1.5
  • Auth frictionOAuth0.5/0.5

Trust

Excellent4.5/5

Will this still work next month?

  • MaintainerVendor2/2
  • MaturityGenerally available1.5/1.5
  • Research confidenceMedium0.5/1
  • FreshnessVerified 43d ago0.5/0.5

PagerDuty vs other observability tools

Sorted by overall score. PagerDuty alternatives → Filter and sort the full category →

Observability MCP servers compared
ToolOverallReachCostControlTrustCost to actCan doRisk
SentryExcellentThe reference example of a debugging-loop server: official, remote, free tier, and it pairs with sentry-cli for release work.
4.5
4.5
5
4.5
5
FreeUnmeteredCore writeHeadlessMediumblast radius
GrafanaExcellentFree, open-source and write-capable on dashboards — the default pick if you self-host your observability stack.
4.5
4
5
4.5
5
FreeUnmeteredCore writeHeadlessMediumblast radius
PagerDutyExcellentBoth hosted and local options, plus a published MCP OpenAPI spec — one of the more thoughtfully shipped on-call servers. Write scopes touch live incidents, so gate them.
4.5
4.5
5
4
4.5
FreeUnmeteredCore writeHeadlessMediumblast radius
DatadogGoodDeepest telemetry surface of any official server, but every tool inherits Datadog's per-product entitlements — you can connect and still be missing modules.
4
4.5
2.5
4
4.5
Paid planUsage-meteredCore writeHeadlessMediumblast radius
New RelicGoodDocumented first-party server with a real free tier and a published tool reference — read-focused, which is the right default for production telemetry.
3.5
3
4
3.5
4.5
FreeUsage-meteredRead onlyHeadlessLowblast radius
HoneycombGoodQuery-side only, but that is exactly the job — good tracing answers with a plain API key and a free tier to test on.
3.5
3
4
3.5
4.5
FreeUsage-meteredRead onlyHeadlessLowblast radius

PagerDuty MCP FAQ

Does PagerDuty have an MCP server?

Yes. PagerDuty ships an official MCP server (vendor-hosted, generally available). It scores 4.5/5 for agent-readiness on MCP Index.

Is the PagerDuty MCP server free?

Yes — no paid plan is required before an agent can act. Free tier exists; advanced automation and some API surfaces are Business/Enterprise features.

Can an AI agent make changes in PagerDuty?

Yes. Agents get core write access to PagerDuty — they can do the product's main job, not just read.

How does an agent authenticate with PagerDuty?

OAuth. A long-lived credential works, so it can run unattended in scheduled jobs and CI.

Which AI agents work with the PagerDuty MCP server?

Verified with Claude, Cursor, ChatGPT, Windsurf.

What are the best PagerDuty MCP alternatives?

By agent-readiness score in the same category: Sentry, Grafana, Datadog.

Maintain PagerDuty? Show the score

Add the live agent-readiness badge to your README or docs. It updates whenever the listing is re-verified.

PagerDuty on MCP Index

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How we know

Last verified
2026-09-29 · 43d ago
Research confidence
medium
Maturity
Generally available

Which tools require Business+ not verified per-tool.

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